Privacy policy

Who we are

Our website address is: https://camimade.com/.

What personal data we collect and why we collect it

Leaving comments on the blog

When you leave comments on our website we collect your name, email, website (optional), and also your IP address and browser information. This data is processed by us on WordPress (website provider) in order to display authentic comments on our blog, and help spam detection.

Contact forms and emails

When you contact us using one of our contact forms, we collect your name, email and query. This data is processed by us on WordPress (website provider) and on Outlook (email provider), in order to answer your query.

Placing an order

When you place an order, with or without creating an account, on Camimade, we collect your name, email address, phone number, billing address and shipping address. Your payment card details are collected by Paypal on their own secure page and we do not store them. This information allows us to process your order, ship it out to you, facilitate refunds or exchanges and get in touch with you should there be any problems. This data is processed by us using WooCommerce (e-commerce platform) and PayPal (online payment gateway).

Signing up to our newsletter

When you subscribe to our newsletter, we store your name and email address. This data is processed by us on Mailchimp (marketing automation platform) in order to send you news and offers.

Analytics

When visiting our website, we collect anonymised analytics about your visit (IP address, browser information, location, length of browsing sessions, etc.). We are using Google Analytics to collect this data, in order to analyse the traffic on this website and measure the efficiency of our contents and campaigns. This is enabled by the use of cookies, explained in our cookie policy.

Cookies

Please read our cookie policy to discover how we use cookies on our website.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos from Youtube). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

We are required under UK law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed.

The personal data we use for marketing purposes will be kept with us until you notify us that you no longer wish to receive this information.

Sharing your information

Some of your personal data is shared with third-party providers, as we cannot operate our services without them:

  • Companies and platforms that help us process your orders, such as WooCommerce, Paypal, or Royal Mail.
  • Companies that work with us to operate and host our website, such as WordPress and OVH.
  • Approved professionals who might work with us to deliver marketing advice.
  • We may disclose your personal information if we are required by law to do so or if you violate our Terms and conditions to companies which deal with law enforcement and tackling fraud.

We will never sell any of your personal data to a third party.

What rights you have over your data

If you are registered to our newsletter and no longer wish to receive it, you can unsubscribe at any time via email at hello@camimade.com or by clicking on the unsubscribe button at the bottom of our newsletter emails.

If at any point you wish to know which personal data we hold and we are processing about you, or if you do not wish for us to process it anymore or if you believe your personal data is incorrect or obsolete you can request to see the personal data we hold about you, including any data you have provided to us, and/or have it corrected or deleted by us by contacting us at hello@camimade.com. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Security

We are committed to ensuring that your privacy is protected and that your data is kept safe. We have in place all reasonable procedures to safeguard and secure the information we collect online and we are dedicated to keeping it safe. However, the internet is never totally secure and therefore we cannot 100% guarantee the security of data that you choose to send us electronically and sending us such information is entirely at your own risk.

Contact

Should you have any questions, comments or requests regarding this privacy policy, please address them through our contact form or to our email address hello@camimade.com.